Privacy Policy — Carlos Stone Pro
Last Updated: July 29, 2026
1. Introduction
Carlos Stone Pro (carlosstonepro.com) is a platform operated by Carlos Bissotto ("we," "us," or "our"). This Privacy Policy explains what information we collect through carlosstonepro.com (the "Site"), how we use it, and the choices available to you.
2. Information We Collect
- Contact and Quote Request Forms: When you submit a form on our Site (e.g., requesting a quote, scheduling a showroom visit, or contacting us), we collect information such as your name, email address, phone number, and any project details you provide.
- Email Sign-Ups: If you subscribe to updates or promotions, we collect your email address and, where provided, your name.
- Automatically Collected Data: When you visit our Site, we and our service providers may automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, pages visited, and referring website.
3. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and provide requested quotes or information
- Schedule showroom appointments
- Send you updates, promotions, or marketing communications (only if you've opted in)
- Improve our Site's performance and user experience
- Understand how visitors use our Site through analytics
4. Cookies and Analytics
Our Site uses cookies and similar tracking technologies, including tools such as Google Analytics and HubSpot, to understand visitor behavior and improve our marketing. You can control or disable cookies through your browser settings, though this may affect some features of the Site.
5. Third-Party Service Providers
We share information with trusted third-party service providers who help us operate our business, including:
- HubSpot (website hosting, forms, email marketing, and customer relationship management)
- Google Analytics (website traffic and behavior analysis)
- Email marketing platforms (to send newsletters or promotional emails, if you've subscribed)
These providers only receive the information necessary to perform their services and are not permitted to use your data for their own independent marketing purposes.
We do not sell your personal information to third parties.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Policy, respond to your inquiries, or comply with legal obligations.
7. Your Rights and Choices
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing emails at any time (via the unsubscribe link in any email, or by contacting us directly)
To make any of these requests, contact us at carlos@carlosstonepro.com. We will respond within a reasonable timeframe.
8. Children's Privacy
Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. If we make material changes to how we treat your personal data, we will notify you by updating the "Last Updated" date above or by emailing you directly.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at: carlos@carlosstonepro.com